Celebrating three decades of wisdom

 caterer and hotel keeper

Learn business best practice and gain practical guidance from the experts in the industry. More and more iconic names from hospitality have confirmed they will be speaking at the Cateys Conference - our special one-day conference showcasing the most gifted and visionary operators to have received an award.

Celebrating three decades of wisdom

We now have 22 high profile speakers involved including; Raymond Blanc, Chris Galvin, Carrie Wicks, Simon Rogan and Jason Atherton to name just a few.

Book your place today to receive in-depth insight and practical techniques that will
directly apply to the smooth running of your business. Our early bird rate is expiring
soon - Secure your place now to make the most it.

http://email.catererandhotelkeeper.com/cgi-bin1/DM/t/eC1sH0fuYEb0BcA10uMmQ0EW

Learn from 30 years of Catey winners how to:

• Create and manage a winning team

• Know your customer

• Create a winning product

• Balance the books

• Manage your online reputation and new channels to market

• Future-proofing your business

Session Focus: Knowing your customer

Guests expectations have changed dramatically in recent years. What's influencing demand and how can you delight your customer base? Robin Hutson, Iain Donald and Andrew Stembridge will be leading the session giving advice on:

• Ten things you need to know about today's guest

• Understanding your customer base

• Gathering and benefiting from customer feedback

• Creating a buzz about a business