Hotel Cateys 2010: Le Manoir wins Front of House Team of the Year

Philip Newman-Hall, Director/General Manager of Le Manoir aux Quat’Saisons was delighted to be presented with the Front of House Team of the Year award at the 2010 Hotel Catey Awards held at the Lancaster Hotel on Friday 12 November.

Newman-Hall who represented Chef Patron Raymond Blanc OBE at the awards was joined by Gurval Durand, Deputy General Manager, Hannah Ferguson, Host Manager, Ian Elske, Reception Manager and Csaba Balogh, Head of Portering.

Since their launch in 2007, the Hotel Cateys have become the hotel industry’s only truly independent benchmark of operational excellence.

The awards recognise, reward and celebrate the unsung heroes who work tirelessly to support the UK’s hotel sector by delivering an exceptional guest experience day in, day out.

Since opening in 1984, Le Manoir aux Quat’Saisons has achieved the highest awards of any restaurant and country house hotel in Great Britain and is regarded as one of the very best in Europe. One of the few restaurants in the world to retain 2 Michelin stars for 26 years, Le Manoir aux Quat'Saisons remains a Mecca for gourmets the world over.  

The Front of House Catey Award adds to the firmament of success that Blanc and his team have and Raymond Blanc commented:

“I am thrilled that the Front of House team at Le Manoir aux Quat’Saisons have been honoured by Caterer and Hotelkeeper. It has always been my heartfelt belief that the most crucial part of Le Manoir is its people. It of course, starts with the recruitment process and then it is the nurturing – the training, the career development, the close bond that develops between the team that results in ultimate success. 

"At Le Manoir we pride ourselves on creating a unique experience to each and every guest and are constantly striving for excellence.  Awards like this show that we are still on the right track to further excellence and quality.”

For more information about Le Manoir aux Quat’ Saisons visit www.manoir.com.

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